Legal notice

1. Introduction

Welcome to Hidden Heirlooms. This Legal Notice and General Policy outlines the terms and conditions governing your use of our website and services. By accessing or using our site, you agree to these terms. If you do not agree, please discontinue use of our services.


2. Intellectual Property

All content on this website—including text, graphics, logos, product images, and design elements—is the exclusive property of Hidden Heirlooms and is protected by Canadian copyright and trademark laws. Any unauthorized use, reproduction, or distribution of our content is strictly prohibited.


3. Product Information

We strive to provide accurate and up‑to‑date product descriptions, images, and pricing. However, errors may occur. Hidden Heirlooms reserves the right to correct any inaccuracies and to cancel or refuse orders placed at an incorrect price.


4. Order Acceptance & Payment

All orders are subject to acceptance and availability. We may refuse or cancel an order for reasons including, but not limited to:

  • Product availability

  • Errors in product or pricing information

  • Suspected fraudulent activity

Payment must be completed at checkout. Orders will not be processed until payment is successfully received.


5. Shipping & Delivery

We aim to process and ship orders promptly. Delivery times vary depending on your location and selected shipping method. Hidden Heirlooms is not responsible for delays caused by third‑party carriers, customs processing, or circumstances beyond our control.

For full details, see our Shipping Policy.


6. Privacy Policy

Your privacy matters to us. Our Privacy Policy explains how we collect, use, and safeguard your personal information. By using our website, you consent to the practices described in our Privacy Policy.

If you need one created, you can request: Create a Privacy Policy.


7. Limitation of Liability

To the fullest extent permitted by Canadian law, Hidden Heirlooms shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.


8. Governing Law

This policy and all related terms are governed by the laws of British Columbia, Canada. Any disputes arising from these terms shall be resolved exclusively in the courts of British Columbia, Canada.


9. Changes to This Policy

Hidden Heirlooms reserves the right to update or modify this Legal Notice and General Policy at any time. Changes take effect immediately upon posting. Continued use of the site indicates acceptance of the revised terms.


10. Contact Us

If you have any questions or concerns regarding this policy, please contact us: Hiddenheirloomsbc@gmail.com